These terms govern your use of this website and any order you place with Restaurant Sikkim. By ordering, you agree to them. Last updated: 5 September 2026.
1. Who we are (legal information)
Restaurant Sikkim is operated by [legal company name / form], 211 Rue de Hamm, 1713 Hamm, Luxembourg.
Trade & Companies Register (RCS): [number] · VAT (TVA): [LU number] · Business permit: [number].
Email: contact@restaurantsikkim.lu · Phone: (+352) 2785-8148. Website hosting: [hosting provider].
2. Orders
You can order for pickup or delivery (where offered). Prices are shown in euro (EUR) and include VAT. Photos are illustrative. We may decline or cancel an order (for example if a dish is unavailable or the delivery address is outside our area); if you have paid, we refund the affected amount.
3. Prices & payment
You pay by the methods shown at checkout: cash or card on pickup/delivery, and online payment where enabled. Online card payments are processed securely by our payment provider; we do not store your card details.
4. Pickup & delivery
Pickup is at the restaurant at the time you choose. For delivery, a minimum order value, a delivery fee and a delivery area may apply as shown at checkout. Preparation and delivery times are good-faith estimates, not guarantees.
5. Cancellation & right of withdrawal
Our meals are freshly prepared, perishable goods made to your order. Under EU consumer law such food is exempt from the 14-day right of withdrawal, so an order cannot be cancelled once we have accepted it and begun preparing it. If something is wrong with your order, contact us as soon as possible and we will put it right.
6. Allergens & food information
Allergen information for our dishes is available on request and where indicated. If you have a food allergy or intolerance, please tell us before ordering. Dishes may contain traces of allergens present in our kitchen.
7. Complaints & dispute resolution
Please contact us first at contact@restaurantsikkim.lu. You may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
8. Privacy
We handle your personal data as described in our Privacy Policy.
9. Governing law
These terms are governed by the laws of the Grand Duchy of Luxembourg, and disputes fall under the competent Luxembourg courts. We may update these terms; the version in force is the one published here.